Shipping & Turn Around Times
SHIPPING & DELIVERY
We are always all hands on deck so all handmade orders are made by us within 2-4 days business days of receiving payment. During a sale period, Christmas, Mother's Day, Father's Day, Easter etc. Turn around times will increase. We will inform customers of cut off periods via our socials & the website so please keep these times & dates in mind when placing your order.
We understand the importance of keeping the shipping cost low for our customers which is why we have made every effort to find the best deals we can in offering you the cheapest possible rates.
Shipping costs are estimated on size and weight of items. Shipping costs will be calculated at the time of checkout and will be dispatched from our warehouse in Melbourne.
We mainly use Australia post but for the odd heavier, bulkier package we will use Couriers Please.
Estimated shipping time frames by standard post:
- Melbourne 2 business days
- Adelaide 2-3 business days
- Brisbane 2-3 business days
- Hobart 3-4 business days
- Sydney 4 business days
- Canberra 4-5 business days
- Perth 5-6 business days
If you have some last minute items to order don’t worry, we offer express shipping via Australia Post.
This service is shipped from Melbourne and takes approximately 1-2 business days depending on your location.
Please allow extra time outside of major city CBD postcodes as Australia Post’s next day guarantee may not apply. Click here for further information on Australia Post Express Post to your region from Melbourne Victoria.
Please be advised express postage refers too a faster postal service when your item is shipped. It doesn't affect or change our turn around times which are on the website.
We offer international shipping on request. We are based in Melbourne, Australia. If you are from outside of Australia, please let us know and we will quote you your shipping price.
Some orders may incur a custom or import duty charge. These charges are based according to your countries regulations and compliances.
For further information, please contact your local customs office.
In the event the parcel has been returned to us due to insufficient or incorrect address on the parcel we will organise re delivery at the customers expense. We use the exact details provided on the order form so please make sure your address is correct before completing checkout.
If you have any further questions, please feel free to contact us at email@example.com