Our customisable family tree, where cherished memories meet timeless design.
Each name on the tree is delicately etched onto bamboo hearts, allowing you to personalise your family's legacy. With included double-sided tape on each heart, you have the freedom to arrange the hearts in any formation you desire once you receive your order, ensuring your tree reflects the unique bonds of your family.
Please note: The adhesive is strong, so be sure of your arrangement before securing the hearts.
If a name provided within your hearts is a dog or a cat these can be made up in the shape of a paw as opposed to a heart so please specify this.
Size: 29cm in diameter
All Heart Sizes: 5cm
Please note due to the nature of bamboo and it being a raw product each piece can vary in colour slightly due to the grains in the wood. Lighter grains in the wood can also make text slightly lighter if it is engraved over lighter parts.
Turn Around Time
We are always all hands on deck so all handmade orders are made by us within 2-4 days of receiving payment and then shipped out the following day.
During a sale period or during busy periods like Mothers Day, Fathers Day or Christmas time it might be a couple days more. Please refer to our cut off times for these periods on our website home page or social pages.
Shipping
We understand the importance of keeping the shipping cost low for our customers which is why we have made every effort to find the best deals we can in offering you the cheapest possible rates.
Shipping costs are estimated on size and weight of items. Shipping costs will be calculated at the time of checkout and will be dispatched from our warehouse in Melbourne.
We mainly use Australia post but for the odd heavier, bulkier package we will use Sendle.
Estimated shipping time frames by standard post:
* Melbourne 2 business days
* Adelaide 2-3 business days
* Brisbane 2-3 business days
* Hobart 3-4 business days
* Sydney 4 business days
* Canberra 4-5 business days
* Perth 5-6 business days
EXPRESS SHIPPING
If you have some last minute items to order don’t worry, we offer express shipping via Australia Post.
This service is shipped from Melbourne and takes approximately 1-2 business days depending on your location.
Please allow extra time outside of major city CBD postcodes as Australia Post’s next day guarantee may not apply.
We offer international shipping on request. We are based in Melbourne, Australia. If you are from outside of Australia, please let us know and we will quote you your shipping price.
Some orders may incur a custom or import duty charge. These charges are based according to your countries regulations and compliances.
For further information, please contact your local customs office.
If you have any further questions, please feel free to contact us at info@cmcgold.com.au
